Hi guys,

Please right-click and download this file. Upload it to /include/staff/templates.

Let me know if it fixes the issue on your end. 

Thank you!

Hi Stevland,

at your demo site theres no error. Works perfect there.

At my installation i am using the german language pack.

And... unfortunetely i cannot donwload the php file.  https://osticketawesome.com/wp-content/uploads/queue-tickets.tmpl.php

I get just a server error message ;-/

Yes, there are no errors in the demo installation even when using the German language pack. 😐

Please right click on the link to download.

I emailed a copy of the file to both of you to be certain.

Hi Stevland, thanks for the quick feedback.

I also cannot download the .php file and there was no attachment on your mail.
Perhaps it is blocked by our firewalls.  Can you attach it as a zipped file?