Have you checked these first?
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I have not been able to recreate the company info in the create user pop up as you have on your client demo. How was this done? Also The subject line pulls the short description and am trying to recreate this, how is it done?
Sorry for the delayed response.
It appears that I added "Company Name" as a custom field at one point.
If you haven't figured it out already, you'll want to navigate to Admin Panel > Manage > Forms > Contact Information.
You can reference the settings I have in the demo.
The subject line pulls the short description and am trying to recreate this, how is it done?
Sorry, I'm not sure what you are referring to. Please post a screenshot or a better description to help me understand.