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Dear,<br /> In one last try, I went to our Amazon server located in the USA and downloaded the file through it, everything went perfectly and th...

Yes, all extracted files have been uploaded and placed in the correct folder, but the error persists, and as I said in the previous post, the download...

Yes, we are running the latest version of OsTicket. Just for the sake of curiosity, when we downloaded the OsTicket Awesome compressed file, we could ...

Good afternoon, Yes, we know there is a problem with this path, but as I said above, the files we downloaded do not contain the "osta" folder, ie it ...