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I just realized you release version 17 on Oct. 6th which is the day after I updated.  So I am not on latest, I updated to 1.16.3.  Sorry, di...

I actually updated to the latest osTicket Awesome last week and we are no longer experiencing the issue.  Guessing it was fixed in newest osTicke...

I decided to test as an agent instead of user and found that the upload works when attempting to upload in the agent panel.  I also noticed it sh...