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Upon further investigation it looks like include/client/pwreset.login.php is including elements from the include/staff area for which the proper varia...

The issue is the second line of include/staff/login.header.php: defined('OSTSCPINC') or die('Invalid path'); However, defining this in pwreset.php g...

UPDATE: I tried with original osTicket theme and the password reset URL works fine.

We are having the same issue. "Send Password Reset Email" to users, or the user uses the forgot password link. The user then receives the password res...