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Good morning,
I ask (also for a fee) the possibility of developing a plugin that adds the functionality of translating the customer's text into the operator's language.
Through the Google Translate API (or similar) the operator could have a button positioned in the header of each message sent in the ticket, which translates the content of the message.
Subsequently, the operator in the Wysiwyg editor could have a button to translate the text written in his own language into the client's language.
Thank you