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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hello,
I need help in one thing please! I have this plugin working in a NON AWESOME installation, basically is a plugin that send a WEBHOOK to Discord every time you receive a new ticket, so you don't need to check email or osticket platform to receive immediate information.
Now the issue is I installed the plugin in the AWESOME installation, and it accepts, I can add the webhook address in the plugin, but every time I open a new ticket the system freezes (white screen) and I don't receive email nor chat information.
When I revert installation to NON AWESOME everything works.
Can you please help me?
There you have the plugin if you need, and when it works I can help anyone to make this work, is very useful as you can create a server in discord, and have a Helpdesk channel and receive all informations about osticket.
Many thanks in advance
Hello all,
I'm a little bit concern with @stevland, hope everything is ok with him....
Meanwhile I found a new plugin to include new tickets alert to Slack and Discord. If anyone needs I update the original plugin, and finish with this one, that is working very well with both.
Best regards
Pedro
Hi @webtekpc,
Thank you for your concern and sorry for my absence.
Also, thank you for sharing your solution.
No problem, if anyone need help or understand what this do in Discord, I could help.