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Feb 02, 2020 5:58 pm
Hi We are running the following and wanted to upgrade to latest version.
osTicket v1.12.2 // osTicket-1.12.2-Awesome-101
PHP 7.1.30-1+ubuntu16.04.1+deb.sury.org+1 // MySQL 10.0.38 // Apache/2.4.18 (Ubuntu) web server
Is there precautions to be taken or can do installation as per instructions given in the forum
Ganesan
Feb 12, 2020 9:56 pm
Hi!
Should work fine with your setup, I upgraded from 1.12.2 to 1.14.1 today and found no issues. Don't forget to backup codebase and db first!
Greetings,
Markus