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Aug 01, 2021 3:27 pm
Hi,
We would like to setup Osticketawesome on one of our subdomain as "abc.xyz.com". We will create a email id as support@abc.xyz.com in this Osticket.
We would like to share this link abc.xyz.com to all our clients.
We are having following queries:
1) How client will add tickets in this Osticket?
2) Can we sort tickets Clientwise?
3) How client will know their ticket status?
Regards,
Subodh