Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Good day!
Engineer,
May I know what happened? After I installed, The system shows below
TKS,
Simon
Remark:
osTicket v1.14.1 // osTicket-1.14.1-Awesome-102<br />
PHP 7.3.16 // MySQL 5.7.25 // Apache webserver
Hi @Simon,
Thank you for your screenshot.
Those checkboxes will be fixed in the next release.
By the way, I removed your email address to keep it private. You will still get a notification when I reply to you here.
Thank you.