Have you checked these first?
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Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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Hello to all,
With dark mode, when a ticket is UNANSEWERED, there is a BLACK background color that override the custom color, but only for the first column:

Thank you 🙂
Problem solved, I had a CONDITION hidden somewhere that did this.
Thank you.
Thank you for the update.