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Ticket number not showing

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Posts: 6
Topic starter
(@staidans)
Member
Joined: 6 years ago

osTicket v1.14.1 // osTicket-1.14.1-Awesome-102

When looking at ticket queues the ticket number is not displayed. Also the same on the mobile version.

Ticket Number


9 Replies
Posts: 6
Topic starter
(@staidans)
Member
Joined: 6 years ago

I've managed to fix it. Updated to the latest OSTicket and theme then all was well.


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Posts: 6
Topic starter
(@staidans)
Member
Joined: 6 years ago

Actually on further inspection I don't seem to have completely fixed it. The number is there but it has some random spaces and returns after it which is throwing out the formatting of the table. I've highlighted it in the image attached to try and make it a bit clearer.


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

@staidans,

Sorry, I overlooked this somehow.

Are you still having this issue? If yes. please try clearing your browser cache and let me know if that fixes it or not.


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Posts: 6
Topic starter
(@staidans)
Member
Joined: 6 years ago

@stevland thanks for the reply. Tried a browser cache clear and different browsers but unfortunately still the same.


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