Hi @stevland
I have just noticed that this bug seems to also happen on stock osticket 1.17.2
It happens a LOT less frequent though. I opened about 20 tickets in my test environment and only one of them seemed to have the problem, where the form fields are all submited as empty.
With OSTAwesome, it happens a lot more frequent. (Like 1 in every 3 tickets).
Osticket 1.17.3 have been released.
https://github.com/osTicket/osTicket/releases/tag/v1.17.3
It might fix the issue?
We ran into the same issue. The screen is referencing the incorrect jquery version. You can temporarily hit f12 on the screen to get into developer mode and see the 2 404 errors for jquery. Go into the js folder and make copies of the query files and rename the copies to match the 404 error names.
The problem remains, plus the inability to add an attachment in the end-user form. Unable from file picker, or DnD.