Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
This forum is public. Never post order numbers, full license keys, email addresses, or payment details.
This is the place for general questions about how billing and licensing work — renewals, activation, staging slots, plan differences, and what happens when a license lapses.
For anything tied to your specific account, refund, or payment, contact us directly instead.
Hello,
There are some display issue with column annotation.
If we add ticket source, merge and linked icon parameter to Ticket # column, with Start End End, no icons are shown in the ticket list :

result is :

Whereas in the classical version of osTicket we have both icons :

Now if we change to "Before, After, After" or "After, After, After", the Ticket source is still not shown but the merge or linked icons are displayed but, in my opinion too close to the ticket # box :

result is :

Is there a quick fix for that ?
Thank you,
JB
Just forgot to give version details :
osTicket v1.14.1 // osTicket-1.14.1-Awesome-102
PHP 7.3.12 // MySQL 5.7.29 // nginx/1.16.1 web server
Thank you for taking the time to point out these display issues.