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"manage Collaborators"-overlay appears on bottom of page

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Posts: 9
Topic starter
(@it-team)
Member
Joined: 7 years ago

Hi,

 

i have version 1.12.0 running and "http passthrugh" and "ldap-auth" plugins active.

whenever i click on "manage collaborators" the scrollbar extends around 50% and showing the popup on the very bottom of the page

https://imgur.com/tE08HdL

 

additionaly i saw that i dont have a footer on the ticket-page.

 

i have the "inline-preview" installed but not activated


6 Replies
Posts: 9
Topic starter
(@it-team)
Member
Joined: 7 years ago

edit: using chrome on different PCs.

Edge works fine and displays the popup right where it belongs

https://imgur.com/ger6mLs

 


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Posts: 9
Topic starter
(@it-team)
Member
Joined: 7 years ago

ok, again it seems to be the plugin "inline preview" which messes with the footer even if the plugin itself is disabled..

so at least THATS a bug: plugin having some influense though it is disabled

Edit again:

i removed the plugin completely - and while the popup works on some tickets. it doesnt on others


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Posts: 1177
Admin
(@stevland)
Member
Joined: 2 months ago

i have the “inline-preview” installed but not activated

Are you referring to the attachment_preview plugin?

Have you tried clearing your browser cache?


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Posts: 9
Topic starter
(@it-team)
Member
Joined: 7 years ago

yop, did so,

i drilled down the problem to the dropdown function in jquery.dropdown.js of the vanilla code.<br /><br />
somehow the y value almost doubles this of what is needed...<br /><br />
(53480px instead of 26900px, which would fit nice)

div id="action-dropdown-collaborators" class="action-dropdown anchor-right" style="left: 300.035px; top: 53481.4px; display: none;">

 

besides this might not be caused by OSTA, any ideas regarding this?


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