Hi,

when users try to open tickets they get this error:

Fatal error: Uncaught Error: Call to a member function getId() on null in /var/www/html/pota/itsm/include/client/view.inc.php:148 Stack trace: #0 /var/www/html/pota/itsm/tickets.php(147): include() #1 {main} thrown in /var/www/html/pota/itsm/include/client/view.inc.php on line 148

how can i fix it?

also when I search for customers on ldap, the system finds them, but it doesn't populate the fields and looking from browser console I see it gives error "404 user not found", even though the users are present and I can enter them as operators safely

can you help me? 

Thx!