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It's weird. Now sometimes I see the option you described, and sometimes I see the option I described. But even when I see the option you described and...

no, I am going to edit. what do you see when you click on edit? And no, it's not possible that someone customized the view - I'm the only one with th...

Thanks. Do you mean the Columns tab when you edit a queue? Because I don't have the Use standard columns option, I just have an option to Inherit colu...