osTicket-1.18.3-Awesome-104

osTicket-1.18.3-Awesome-103

• NEW Avatar system (Gravatar with initials-based fallback)
• NEW Automatic version update notifications with admin dismissal
• NEW Unified Client Portal sidebar (consistent across all KB pages)
• FIX Ticket print PDFs now use custom print logo from Theme Settings

osTicket-1.18.3-Awesome-102

• HOTFIX Fixed double-escaped apostrophes in translation files (ca, et, fr, it, tr, uk) causing HTTP 500 errors
• HOTFIX Fixed malformed Hebrew translation string for ‘Ticket Assignment Alert’

osTicket-1.18.3-Awesome-101

• NEW Initial release for osTicket 1.18.3
• NEW Pashto (ps) language pack added
• NEW Auth OpenID (Microsoft) plugin added
• UPDATE Auth OAuth2 plugin updated from 0.6 to 1.1
• UPDATE All 58 language packs refreshed
• FIX Arabic flag CSS conflict resolved
• FIX Taiwan flag CSS reworked

osTicket-1.18.2-Awesome-101

• NEW Initial release for osTicket 1.18.2

osTicket-1.18.1-Awesome-101

• NEW Initial release for osTicket 1.18.1
• NEW All files self-contained; fully functional in offline/intranet environments

osTicket-1.18-Awesome-103

• FIX Themes & Custom Theme mapping and hover styles

osTicket-1.18-Awesome-102

• NEW 3 plugin updates bundled (OAuth2, Password Policy, S3 Attachments)

osTicket-1.18-Awesome-101

• NEW Initial release for osTicket 1.18

osTicket-1.17.7-Awesome-101

• NEW Initial release for osTicket 1.17.7
• NEW Pashto language pack, OpenID (Microsoft) plugin
• UPDATE OAuth2 plugin 0.6 → 1.1, all 58 language packs refreshed

osTicket-1.17.6-Awesome-101

• NEW Initial release for osTicket 1.17.6

osTicket-1.17.5-Awesome-102

• NEW Offline/intranet support (all files self-contained)
• FIX Mobile navigation sidebar

osTicket-1.17.5-Awesome-101

• NEW Initial release for osTicket 1.17.5

osTicket-1.17.4-Awesome-101

• NEW Initial release for osTicket 1.17.4

osTicket-1.17.3-Awesome-102

• HOTFIX Client portal wrong jQuery files called

osTicket-1.17.3-Awesome-101

• NEW Initial release for osTicket 1.17.3
• FIX Dark Mode malformed code on profile page
• FIX Various minor Dark Mode enhancements

osTicket-1.17.2-Awesome-102

• NEW Dark Mode
• NEW Ticket List Priority Quick Change
• FIX Assign To field type-to-filter
• FIX RTL language support improvements
• FIX Various UI fixes

osTicket-1.17.2-Awesome-101

• NEW Initial release for osTicket 1.17.2
• FIX Tasks list missing
• FIX Tasks buttons misaligned

osTicket-1.17.1-Awesome-101

• NEW Initial release for osTicket 1.17.1
• NEW Replaced .txt README with markdown
• FIX Date picker styling improvements
• FIX Mobile Ticket List button menus going off screen

osTicket-1.17-Awesome-103

• FIX Attachment Preview plugin included as .phar file

osTicket-1.17-Awesome-102

• FIX Client wrong jQuery version
• FIX Desktop ticket thread buttons misaligned
• FIX Mobile field widths, sort button, basic search

osTicket-1.17-Awesome-101

• NEW Initial release for osTicket 1.17
• NEW Support for osTicket’s new plugin multi-instance system
• UPDATE All plugins updated to latest versions

osTicket-1.16.6-Awesome-101

• NEW Initial release for osTicket 1.16.6

osTicket-1.16.5-Awesome-101

• NEW Initial release for osTicket 1.16.5

osTicket-1.16.4-Awesome-101

• NEW Initial release for osTicket 1.16.4
• FIX Mobile column labels

osTicket-1.16.3-Awesome-101

• NEW Initial release for osTicket 1.16.3

osTicket-1.16.2-Awesome-101

• NEW Initial release for osTicket 1.16.2

osTicket-1.16.1-Awesome-101

• NEW Initial release for osTicket 1.16.1

osTicket-1.16-Awesome-101

• NEW Initial release for osTicket 1.16

osTicket-1.15.8-Awesome-101

• NEW Initial release for osTicket 1.15.8

osTicket-1.15.7-Awesome-101

• NEW Initial release for osTicket 1.15.7

osTicket-1.15.6-Awesome-101

• NEW Initial release for osTicket 1.15.6

osTicket-1.15.5-Awesome-101

• NEW Initial release for osTicket 1.15.5

osTicket-1.15.4-Awesome-101

• NEW Initial release for osTicket 1.15.4

osTicket-1.15.3.1-Awesome-101

• NEW Initial release for osTicket 1.15.3.1

osTicket-1.15.3-Awesome-101

• NEW Initial release for osTicket 1.15.3
• FIX Absolute links converted to relative in staff header
• FIX Priority label conditional highlighting

osTicket-1.15.2-Awesome-101

• NEW Initial release for osTicket 1.15.2
• NEW SHIFT+E keyboard shortcut (edit current ticket)
• NEW SHIFT+F keyboard shortcut (navigate forward)
• NEW OpenID Authentication for Microsoft plugin added
• FIX Security fix preventing JavaScript injection via malicious URL
• FIX Custom Form Fields not editable (fixed again)
• FIX API-submitted ticket ID not styled in queue
• FIX New Reply icon missing when columns rearranged

osTicket-1.15.1-Awesome-101

• NEW Initial release for osTicket 1.15.1
• UPDATE Help Desk Audit plugin updated

osTicket-1.15-Awesome-101

• NEW Initial release for osTicket 1.15
• FIX Tasks Sort button missing
• FIX Manage dropdown lists glitchy (multiple locations)
• FIX SHIFT+O generates error on IIS server
• FIX Custom Form Fields not editable
• NEW Ticket Queue date column text breaks evenly on small screens

osTicket-1.14.8-Awesome-101

• NEW Initial release for osTicket 1.14.8

osTicket-1.14.7-Awesome-101

• NEW Initial release for osTicket 1.14.7

osTicket-1.14.6-Awesome-101

• NEW Initial release for osTicket 1.14.6
• FIX Security fix preventing JavaScript injection via malicious URL

osTicket-1.14.5-Awesome-101

• NEW Initial release for osTicket 1.14.5

osTicket-1.14.4-Awesome-101

• NEW Initial release for osTicket 1.14.4
• FIX Tasks Sort button missing
• FIX Manage dropdown lists glitchy
• FIX SHIFT+O generates error on IIS server

osTicket-1.14.3-Awesome-102a

• HOTFIX PHP errors displayed by default

osTicket-1.14.3-Awesome-102

• NEW Keyboard Shortcuts
• NEW SHIFT+O to view same page in vanilla osTicket
• NEW Theme Options Show PHP Errors toggle
• NEW Setup/Installer/Upgrader files styled
• NEW Ticket Queue font size controls
• FIX Client KB Search broken (Welcome page and footer)

osTicket-1.14.3-Awesome-101a

• HOTFIX Staff mobile menu navigation links broken

osTicket-1.14.3-Awesome-101

• NEW Initial release for osTicket 1.14.3
• NEW Attachment Preview plugin included
• NEW 12 new language packs
• FIX PHP short tags removed for universal compatibility
• FIX Client Redactor horizontal rule, Scroll-to-top icon
• FIX Custom Lists disabled items

osTicket-1.14.2-Awesome-103

• NEW Built-in color themes optimized
• NEW Cookie Consent for GDPR/CCPA compliance
• NEW Custom CSS admin editor
• NEW Ticket Queue Density Slider
• NEW Dashboard About page styling
• NEW Ticket Queue icons (Reply Waiting, Overdue)
• FIX Custom company logo in ticket print PDFs
• FIX Multiple Staff Panel UI fixes

osTicket-1.14.2-Awesome-102

• NEW Client and Staff ticket/task print jobs styled
• NEW Internet Explorer redirect function
• NEW Merge Tickets dialog styling
• NEW Thread Count tooltip
• NEW Scroll to Top toggle in Theme Options
• NEW Locked/Linked/Merged ticket icons in queue
• FIX Multiple mobile and desktop layout fixes

osTicket-1.14.2-Awesome-101

• NEW Initial release for osTicket 1.14.2
• NEW Audit Log plugin supported
• FIX Header layout for German and Greek languages
• FIX Merge/Link/Transfer/Delete buttons and tooltips
• FIX Merged Ticket parent/child status indicator

osTicket-1.14.1-Awesome-102

• FIX Client Home button missing
• FIX Staff Theme navigation link missing
• FIX Staff Redactor text editor missing from Post Reply and Internal Note

osTicket-1.14.1-Awesome-101

• NEW Initial release for osTicket 1.14.1
• Release for osTicket 1.14 was skipped.

osTicket-1.12.6-Awesome-101

• NEW Initial release for osTicket 1.12.6

osTicket-1.12.5-Awesome-101

• NEW Initial release for osTicket 1.12.5

osTicket-1.12.4-Awesome-101

• NEW Initial release for osTicket 1.12.4
• FIX Removed orphaned files

osTicket-1.12.3-Awesome-102

• FIX Client Search box form tag not closed
• FIX Staff Search results labels missing
• FIX User Directory and Organizations table styling
• NEW Mobile “Back To Top” button
• NEW Client and Staff body class tags added

osTicket-1.12.3-Awesome-101

• NEW Initial release for osTicket 1.12.3
• FIX Profile page button height
• FIX Ticket counts in Navigation pre-load

osTicket-1.12.2-Awesome-101

• NEW Initial release for osTicket 1.12.2

osTicket-1.12.1-Awesome-101

• NEW Initial release for osTicket 1.12.1
• FIX Mobile collaborator dropdown, checkbox labels, search icon, Reset button

osTicket-1.12-Awesome-105

• NEW Scroll to top button
• NEW user-scripts.js for custom jQuery
• NEW Theme Information download link for new versions
• NEW Thread count tooltip
• FIX 25+ bug fixes across Client and Staff portals

osTicket-1.12-Awesome-104

• NEW Redesigned “new reply” icon with tooltip
• NEW Styled list checkboxes
• NEW Tasks in mobile menu
• FIX Footer/modals broken after auto-refresh
• FIX Mobile menu decoupling

osTicket-1.12-Awesome-103

• NEW Completely revamped Agent mobile ticket list
• NEW Client Portal completely redesigned
• NEW 18 new language packs, all 44 updated
• FIX Multiple UI fixes across both portals

osTicket-1.12-Awesome-102

• NEW “New reply” notification in Ticket list
• NEW Ticket Info responsive tables
• NEW Canadian English language pack
• NEW Theme Options redesign (all options stored in DB)
• FIX Various display bugs

osTicket-1.12-Awesome-101

• NEW Initial release for osTicket 1.12

osTicket-1.11-Awesome-102

• FIX Tool tips, loading overlays, popup dialogs
• FIX Ticket queue numbers, image logo widths, responsive layout
• NEW English (United Kingdom) language pack
• NEW Ticket queues in mobile navigation

osTicket-1.11-Awesome-101

• NEW Initial release for osTicket 1.11
• FIX Ticket attachments missing in Client portal

osTicket-1.10.7-Awesome-101

• NEW Initial release for osTicket 1.10.7

osTicket-1.10.6-Awesome-101

• NEW Initial release for osTicket 1.10.6