Documentation
Documentation
Installation guides, troubleshooting, and reference.
Browser CacheIf osTicket Awesome doesn’t look right after an upgrade, your browser may be serving cached CSS and JavaScript from the previous version. Here’s how to clear your cache.→InstallationStep-by-step guides for installing, updating, or upgrading osTicket Awesome on Linux or Windows IIS.→Logo TipsGet your company logo looking sharp in osTicket Awesome’s header. Crop tightly, use a transparent PNG, ensure colour contrast, and go horizontal.→Post-Installation TasksFinal steps after installing or upgrading osTicket Awesome: delete setup directory, enable plugins, configure ticket queues, avatars, and languages.→Release HistoryDocumentation Release History Every release we've ever shipped, from the very first build in 2016 to today. osTicket Awesome has…→System RequirementsosTicket Awesome runs on the same stack as osTicket: Apache or IIS, PHP 8.2+, and MySQL or MariaDB. If osTicket runs on your server, osTicket Awesome will too.→TroubleshootingSolutions to the most common issues with osTicket and osTicket Awesome: browser cache, permissions, PHP errors, email piping, and more.→