Browser Cache -old

If osTicket Awesome doesn’t look right after an upgrade, your browser may be serving cached CSS and JavaScript from the previous version. Clearing your cache forces a fresh load.

Chrome

1. At the top right, click the menu button ⋮.
2. Click More tools → Clear browsing data.
3. At the top, select All time.
4. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
5. Click Clear data.

Firefox

1. On the top right, click the menu button
2. Select Options → Privacy & Security.
3. In the Cookies and Site Data section, click Clear Data…
4. Remove the check mark in front of Cookies and Site Data.
5. With Cached Web Content checked, click the Clear button.

Opera

1. At the top left, click the menu button
2. Go to Settings (Preferences on a Mac).
3. Under Privacy and security, click Clear browsing data.
4. Select “the beginning of time” and Cached images and files.
5. Click Clear browsing data.

Safari

1. Click on the Safari drop-down menu and select Preferences.
2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
3. Select the Develop drop-down menu. Click Empty Cache.

Edge

1. To view your browsing history, select Hub → History .
2. Select Clear all history.
3. Select Cached Data and Files.
4. Select Clear.