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Dec 11, 2023 6:01 pm
In the original OsTicket, a ticket with a new response was displayed in bold. With the OsTicket Awesome, it is not clear to me how to change the formatting of a ticket with a new response. I actually want all tickets that have new responses and are new from my previous login to have a certain formatting in the queue. How can I do this?
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May 12, 2024 1:35 pm
I am also interested in this feature. Is there a CSS change that can be made that allows new or updated tickets to be displayed in bold as with the original OSTicket theme?
Dec 16, 2024 8:26 am
I'm really surprised not to find a response from admins here. I thought I was purchasing a supported theme.