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No ticket per E-Mail

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Posts: 1
Topic starter
(@schokoadmin)
Member
Joined: 5 years ago

Hello,

I added a Standard E-Mail under "E-Mails". Edited IMAP, SSL etc. 

Now when I send an E-Mail to that Mail Adress it does not generate a new ticket. Everything else works fine. Am I missing something?

https://support-1.schokoladenseite.net/
osTicket v1.15.1 // osTicket-1.15.1-Awesome-101
PHP 7.3.27 // MySQL 5.7.33 // Apache web server


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