Have you checked these first?
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
Note: Never paste the contents of your ost-config.php file here; it holds your database credentials.
Two quick checks before posting: try clearing your browser cache, and press SHIFT+O on any Staff Panel page to enter Safe Mode (a stock osTicket with no enhancements). If the problem still shows in Safe Mode, it's in osTicket itself, not osTicket Awesome. But let us know about the issue either way.
Help us help you: include your environment details. We've made this easy for you. Use the Copy System Info button in Admin Panel › osAwesome › Diagnostics, then paste below.
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OSTickets native oauth plugin shows two bugs with relation to OSTicket Awesome...
#1. . in Chrome the add new buton doesnt display properly (it does display in Edge)
(this page https://yoursite.com/scp/plugins.php?id=1#instances) after installing the oauth plugin and enabling it.
#2. the "Sign in with Azure" button on the right box of the login page is not reactive so is out of place with the other buttons.