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Ticket Counts Don't Add Up In All Queues

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Posts: 36
Topic starter
(@stephenehos-ca)
Member
Joined: 6 years ago

We have a number of "Open" queues where the ticket count at the bottom ("Showing X of X of about X") don't seem to be calculating right.  Please see screenshots below.

Any thoughts or recommendations you might be able to make would be very helpful.


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Posts: 36
Topic starter
(@stephenehos-ca)
Member
Joined: 6 years ago

This queue only has one ticket it in but the count at the bottom states there 23 tickets.


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Posts: 36
Topic starter
(@stephenehos-ca)
Member
Joined: 6 years ago

This queue only has 11 tickets in it but it states there are 33 tickets.


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Posts: 36
Topic starter
(@stephenehos-ca)
Member
Joined: 6 years ago

This queue (which is the top level "open" queue) has 38 tickets listed but states there are 58 tickets in it.  It even has the option to navigate to page 2 but there is nothing shown on page 2 when you navigate to it.


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Posts: 36
Topic starter
(@stephenehos-ca)
Member
Joined: 6 years ago


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