Have you checked these first?
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I didn't see anything about this, except that there is suppose to be new step by step instructions. However, going to the page it is blank.
https://osticketawesome.com/installation-instructions/
Looking in the code, there is nothing either. I tried internet explorer and chrome. I assumed because I have never even opened my internet explorer, nothing weird would be interfering. (I did expect to see a broken CSS because, IE.)
Fixed