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Mar 14, 2023 5:44 am
Hi guys.
Since I applied the latest update of OsTicket Awesome from v1.16 to v1.17.2 (8fbc7ee) a few weeks ago, I started receiving ENCODED emails from my OsTicket, but only for certain types of email like MFA token, or INTERNAL ACTIVITIES on ticket like this:
Any idea where I should start troubleshooting? I already emptied the content of the template BODY since the subject look OK.
Thank you.
Mar 18, 2023 10:23 am
Problem solved; bad config for email account in my OST.