Hello, I'm having the following issue with OSTICKETAWESOME v 1.15.4
If you are in the admin panel, click on any of the top menu item or any of their sub-menus, you'll go to the correct page, but now the sub-menu drop-down is no longer available for the category you are in. For example, if I click on Theme under settings, I go to the theme customization page. But now if I mouse over "settings", the settings sub-menu will not appear.
I have cleared my cache and removed the custom CSS I had added and it still there.
osTicket v1.15.4 // osTicket-1.15.4-Awesome-101
PHP 7.4.24 // MySQL 8.0.27 // Apache web server
I just checked the file in questions and the part mentioned on the last line is not there. I guess the error was corrected in the currently available release?
In any case, my problem still stand.
FYI I have solved it. Clearing the server's cache fixed the issue.