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Home › Legal › Cookie Notice

Cookie Notice

Last updated: March 19, 2026

This notice explains what cookies our website at osaweso.me uses and why.


What Are Cookies

Cookies are small text files stored in your browser when you visit a website. They serve a variety of purposes, from keeping your shopping cart intact as you browse to remembering that you are logged in.


Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function. They cannot be disabled without breaking core features. No personal information is stored in these cookies.

Cookie Set By Purpose Duration
woocommerce_cart_hash WooCommerce Detects when your shopping cart contents change Session
woocommerce_items_in_cart WooCommerce Tracks whether items are currently in your cart Session
wp_woocommerce_session_ WooCommerce Links your browser to your cart data stored on our server 2 days
wordpress_logged_in_ WordPress Identifies you as a logged-in user after authentication Session
wordpress_sec_ WordPress Used for authentication security on the admin and account areas Session
wp-settings- WordPress Remembers your dashboard display preferences (logged-in users only) 1 year
PHPSESSID Server Standard PHP session identifier Session

Forum Cookies

Our community forum (powered by wpForo) uses WordPress login sessions. No additional cookies are set beyond the WordPress authentication cookies listed above.

Analytics and Tracking Cookies

We do not currently use any analytics, advertising, or third-party tracking cookies. If this changes in the future, this notice will be updated and consent will be requested before any such cookies are set.


Third-Party Cookies

Our payment processor (Stripe) may set its own cookies during the checkout process to prevent fraud and process your payment securely. These cookies are governed by Stripe’s Cookie Policy.

We do not permit any other third parties to set cookies through our website.


Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified before a cookie is set. Be aware that disabling strictly necessary cookies will prevent the shopping cart and login features from working.

Instructions for managing cookies in common browsers:

  • Chrome
  • Firefox
  • Safari
  • Edge

Changes to This Notice

If we add analytics or any non-essential cookies in the future, we will update this notice and implement a consent mechanism before those cookies are set.


Contact

If you have questions about our use of cookies:

Red e Technology
d.b.a. osAwesome
Nelson, BC, Canada
info@rede.ca

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  • Enterprise
  • FAQs
  • Client Demo
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SERVICES

  • Professional Install
  • Hire a Pro

COMPARE

  • Zendesk
  • Freshdesk
  • Zammad
  • SupportPal
  • FreeScout
  • vanilla osTicket
  • Unlimited Agents

USE CASES

  • Healthcare
  • Education
  • Government
  • MSP
  • Nonprofits

LEARN

  • Why Self-Hosted?
  • TCO Calculator
  • HIPAA Compliance
  • Make the Case

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  • Feature Requests
  • osTicket 2.0
  • Educational Discount
  • Non-Profit Discount
  • Contact

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  • Logo Tips
  • Troubleshooting
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