Modifications - osTicket Awesome Forum

Copyright text in footer with Dynamically updated current year.

Mike Riley — Tue, 17 Feb 2026 17:00:58 +0000

Hi, I see how to add copyright text using custom CSS, but from what I understand the current year can't be dynamically updated and that would be something a customizable html would do, but I don't see that in themes and I saw nothing in downloadable plugins that would do that. If anyone has done this, could you tell me how it's done please? I'm a systems admin and not much of a web coding guru to say the least. Here's what I did in Custom CSS. Disabled the OS Ticket logos and added this copyright: #footer #osticket a, #footer #ostawesome a { display: none !important; } #footer:after { content: "Copyright © 2006-2026 Our Company Name. All rights reserved."; display: block; text-align: center; font-size: 14px; margin-top: 10px; color: #777; } So basically achieve the above but 2026 gets automatically updated to 2027 next year and so forth. Thanks.

E-mails Footer - Powered by OST

webtekpc — Tue, 02 Dec 2025 01:04:58 +0000

Hello good morning, is it possible to remove/change the image “powered by ost” from the footer in every email? Thanks in advance

Signin button and footer backgrounds

Robert Fitzpatrick — Wed, 20 Aug 2025 11:15:42 +0000

Anyone have a suggestion on how I can get the Signin button in the header when hovered and the footer background not to use the nav bar background color? Have tried many combinations of theme colors and custom CSS, but one thing affects another. For instance, if I change the Header Text Hoever color to white for the Signin button, then you can't see the nav menu items when hovering in the Admin area. A simple solution is for this not to use the nav background color and I'd like the same for the footer. Here is the site: https://app.webtent.net/ticket/ UPDATE: I was able to get the footer background color to stick with custom CSS using !important.

Add "Add to organisation" link in ticket view. No AJAX request

Jeroen van den Dungen — Tue, 25 Mar 2025 08:01:19 +0000

Hi all, For the purpose of a streamlined workflow. We want to add the "Add organisation" button to the ticket view template. I have succeeded in adding the link but for some reason i cant seem to get the AJAX request working. I have already done the following things:

Included the organisations class file to the ticket class file
Updatet ajax.tickets.php and added the updateOrg function to it
Edited the ajax.php to include the updateOrg function selector to the /tickets pattern

But even though i have tried this the button still appends the "#tickets/65/org" to the end of the URL instead of making an AJAX call. My gut tells me that this is because i have set the pattern incorrectly in the ajax.php file but i cant seem to figure out how i can get the ajax call to go out. Maybe im overcomplicating something here which prevents me from seeing the bigger picture. Can anyone help me out adding this functionality to the ticketview? Below is a screenshot of the button im trying to add for context. Hopefully someone can help me out!

"New Reply Waiting"

Norm Douglas — Mon, 16 Dec 2024 15:28:43 +0000

I notice that all tickets end up with the class "new-reply-waiting" regardless if they do in fact have a new reply. Further I would have expected this class to be on the whole row () instead of just the subject. Please advise if I'm missing something

Can CONDITIONS be herited to children?

cglmicro — Mon, 02 Dec 2024 12:00:49 +0000

Hello, I added some CONDITIONS to customize the ticket lists (i.e.: colors and font-weigth). Is it possible that these conditions be herited by the children? Or a way to do this for all ticket queues? Thank you :-)

Search or Custom button 'My Tickets' in scroll down bar

Vic Hoste — Tue, 23 Jul 2024 06:46:36 +0000

Hi, Is there a way to add a custom button and/or search field added to the shown bar when scrolling down your Tickets panel? As shown in the screenshot.

Custom Script Fields

aptx — Wed, 03 Jul 2024 08:33:01 +0000

I purchased the theme and I'm very happy with it. However, I think that, like adding custom CSS, it can be very useful to be able to insert custom scripts. Maybe to add some tracking code or to be able to add conditional functions (if category equals XX then CSS background equals red). The best location would be in Admin Panel->Theme->Custom CSS. You could insert a Custom Script section here. Even better if there were 4 code fields: - Custom script at the top of the page - Custom script before - Custom script after - Custom script starts

Refresh button/icon on view ticket Client side

Jerald Noel Yumul — Thu, 04 Apr 2024 18:59:15 +0000

Hi, The refresh on the view ticket client side is not working. How do I fix this? I'm using version v1.17.5. Thank you in advance The image below is just an example. The original website has no refresh icon.

Spacing of Logo and Sub-Navigation

Christoph Wriessnegger — Sun, 28 Jan 2024 12:31:55 +0000

Thank you for the great theme - it's definitely more fun to work with it than with the original osTicket theme! :) I have a small visual issue/question that I'm unfortunately not getting anywhere with the custom CSS - because I can't get it right. I'd like a bit more space for the header and the subnavigation - I've made a screenshot of how I'd like it to look. Unfortunately, I'm ruining the layout with CSS - I'm not that good at it. Is there an ingenious CSS hack for this? Thank you very much :) Best Chris